Privacy & Cookie Policy
What is the ‘Privacy & Cookie Policy’ used for?
This Privacy & Cookie Policy sets out how Creativetothekorh.com uses and protects information that you give when you use this website. Creativetothekorh is committed to ensuring that your privacy is protected. If at any time we ask information about you whereby you can be identified when using this website, you can rest assured it will only be used in accordance with this privacy statement. Creativetothekorh will never sell any of your personal details and will not pass on any of your details to any third party unless specifically authorized by you or are required to do so by law. Information shall only be kept for as long as necessary and shall be periodically reviewed. Creativetothekorh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes made.
Website Security - How we protect your data?
Creativetothekorh is hosted on a private secure server where data encryption takes place. You can see this by the padlock in the browser status bar next to the domain name https://creativetothekorh.com.
Website Security - Data breach procedures we have in place
Creativetothekorh is monitored on a daily basis. If a possible breach has been detected then all security passwords for the website will be updated as well as a clean database backup restored. Website backups occur every 2 weeks where prior backups will be fully erased.
Information we may collect from you when selling/making a purchase
When purchasing a product or becoming a vendor of the Creativetothekorh website, you will need to provide us details about yourself. These required fields are your ‘First Name’, ‘Last Name’, ‘Country’, ‘Street Address’, ‘Town/City’, ‘Postcode’, ‘Phone’ and ‘Email Address’. We do have a few other fields provided which are purely optional i.e. ‘Company Name’, ‘County’ and any ‘Additional Information’ which you may think we should know about. Your personal data will be used to process your order, support your experience throughout the website, and for other purposes described in our ‘Privacy Policy.
What we do with the information we gather?
We require this information as active consent to understand your needs and provide you with a better service for the following reasons.
When we try to contact you, you will receive an email notification from a member of our team. Please note that personal information that you provide us will never be shared with anyone else on the website and will strictly stay confidential.
- We may use the information you provide to improve our products or services.
- Provide you with website sharing services.
- Analyse demographic and geographical location data via ‘Google Analytics’ using cookies.
- We may periodically send promotional emails about new products, services and special offers.
- From time to time we may use your information to contact you for market research purposes.
- Internal record keeping.
How long do we retain your information for?
Any information that you, another user or a guest user submits to the Creativetothekorh website will be retained within our secure database indefinitely until we decide the information is either not needed and therefore automatically removed. This will be applied to profiles/comments that are out of date and no longer needed.
What rights do you have over your information?
If you decide you no longer wish to have your details on the Creativetothekorh website, then you have the right to contact us, asking us to delete all details provided by you. Please note that once a team member has removed your content and information this will be completely unrecoverable.  Please note that removal of such information may impede further use or functionality of our services here within.
Email Marketing
From time to time we may contact you with updates on new services, products and special offers when you sign up to our newsletter service of the Creativetothekorh website. We use ‘Mailchimp’ as a third party institution to perform these services on our behalf who are bound to keep your information private and secure by their terms and conditions. By signing up to our newsletter, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp’s privacy practices here. Should you decide that you wish to no longer receive marketing emails on our products or services, you are able to contact us via our ‘Contact’ page to request that your personal information be permanently removed and deleted.
Use of 'Cookies'
Cookies are small data files that are put onto your computer or handheld device when you visit certain pages of the website. Cookies cannot harm your computer or device and some are essential and some are not essential, however they are used to enhance the experience of using the website. Cookies are used to:
- Store information about your preferences.
- Allows our website to be tailored to your interests and bring you a higher quality user experience.
- Improve your experience and to allow the website to remember you when you return.
- Obtain statistical data of audience, size and usage pattern.
- Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you would like to learn more about cookies in general please visit www.aboutcookies.org. This will open a new browser in your window.
Can I turn 'Cookies' off?
We use cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security we require your consent to use them.
To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. This is the method for the most popular browsers;
For Microsoft Internet Explorer:
Choose the menu “Tools” then “Internet Options”.
Click on the “Privacy” tab.
Select the appropriate setting.
For Google Chrome:
Choose the menu “Tools” then “Settings”.
Click on the “Advanced” tab.
Click on the “Content Settings” tab.
Select the appropriate setting.
For Mozilla Firefox:
Choose the menu “Tools” then “Options”.
Click on the icon “Privacy”.
Find the menu “Cookie” and select the relevant options.
If you believe that any information we are holding on you is incorrect or incomplete, please contact is and we shall promptly correct any information found to be incorrect.
You should exercise caution and look at the privacy statement and policies applicable to the website in question. Creativetothekorh does not accept any liability or responsibility of these policies.
Embedded Content from Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. To remove any personal data of an image, on Windows, right-click the image and choose Properties, then click the Details tab and click the Remove Properties and Personal Information. You will then have the option to remove some or all of the attached EXIF data, and you can create a copy of the image file if you do not wish to edit the original file.
For Opera 6.0 and further:
You should exercise caution and look at the privacy statement and policies applicable to the website in question. Creativetothekorh does not accept any liability or responsibility of these policies.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses].
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
What is Google Analytics Integration?
Google analytics integration allows for us to view our users in real time and their usability of the website. This will help us see what works best for the site and to improve our services and functionality for our users. To opt out of this feature please contact us.
Please see the Google Safe Guarding of your data Privacy Policy. for more details.
Who on our team has access?
Our admins and review team have access to the information you provide us. Our admins and review team can access:
- Customer information, such as your name, email address, and billing and shipping information.
- Order information, such as what was purchased, when it was purchased and where it should be sent.
Our admins and review team have access to this information to help fulfill orders, process refunds and support you.
Contact Forms
When submitting questions to the Creativetothekorh team or vendor artists via the contact forms provided (i.e. Creativetothekorh’s ‘Contact’ page or vendor artists ‘Profile/Store’ pages) you will be required to provide details such as your name, email address, Subject and message. These email messages received will be held until the question has been answered successfully in which case be removed after.
Please note that we do not use the information submitted through them for marketing purposes.
Your information
You may request details of personal information which we hold about you under the Data Protection Act 1998. (A small fee will be payable). If you would like a copy please contact us and we shall provide the relevant information within 30 days.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we shall promptly correct any information found to be incorrect.